IBEROSTAR WAVES TUCAN, Playa del Carmen – Your ideal downtown stay
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Key details
Hotel Overview
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
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Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Premium Room
Max:
2 persons
380 sq. feet
Bed options:
2 King Size Beds
Garden view
Shower
Balcony
room details
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Premium Accessible Room
Max:
2 persons
380 sq. feet
Bed options:
2 King Size Beds
Garden view
Shower
Balcony
room details
Check Prices
Last Room Available
Max:
2 persons
380 sq. feet
Bed options:
2 King Size Beds
Garden view
Shower
Balcony
room details
Check Prices
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Transportation Tips
Transportation Options
Amenities
Thoughtful hotel amenities for a comfortable stay
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Tennis court
- Billiard tables
- Archery
- Yoga class
Services
- Paid airport shuttle
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's buffet
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
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Hotel Location
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Carretera Chetumal-Puerto Juarez Km. 282
Xcaret
2.4
mi
152 Calle Quinta Avenida
Quinta Avenida
2.1
mi
Avenida 15 Norte Mz 38 Lote 4
Fun Fitness Globetrotters
2200 ft
Mall
Playacar Center Shopping Mall
2400 ft
Carretera 109
Cenote Calavera
1.5
mi
Beach
Playacar Beach
2.4
mi
Mahi Golf Course
2200 ft
Park
Xel-Ha Park
4600 ft
Paseo Xaman - Ha S/N
Hard Rock Campo de Golf
3500 ft
Zona Arqueologica Playa del Carmen
1.4
mi
Store
Centro Maya
1.9
mi
Hwy 307 Km 287
Alltournative
4200 ft
Golf Course
Campo de Golf Playacar
4300 ft
Mall
City Club
4900 ft
Mall
Starbucks
4900 ft
Calle Quinta Avenida 10
Playa del Carmen Archeological Site
5200 ft
Av. Benito Juárez
Los Fundadores Park
1.7
mi
Disabled-friendly beach
1.7
mi
Maya ruins
5200 ft
Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras
Bel Air Animal Park
1.4
mi
Calle Carretera Federal 109
Cenote Carwash
1.4
mi
Amusement Park
Xplor Park
2.1
mi
1ra sur y 5ta Avenida Ferry
Casa Tzutuhil
1.6
mi
Playacar
Ruinas Mayas
1.3
mi
Playacar
Xaman Ha Ruins
1.4
mi
Spa Centre
Casa de Aves
1.3
mi
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
1.7
mi
Avenida Paseo Xaman-Ha S/N Mz. 26
Playacar Golf Club
1.8
mi
Paseo Xaman-Ha Playacar
Xaman Ha Aviary
1.7
mi
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1400 ft
Restaurants
Les Crepes de Paris
1.6
mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Guest Reviews & Ratings
What Guests Are Saying?
84%
loved it & would return
8.4/10
Great
Rooms
6.7
Location
7.7
Service
8.3
Dining
7.3
William
United States,
May
2024
8.0/10
The resort offers clean and comfortable rooms, surrounded by a lush jungle setting. The staff goes above and beyond to ensure a great stay, though there are some challenges with chair availability at the beach. Dining options are varied, with a blend of buffet and reservation-required restaurants. The location is ideal for activities but can be crowded with kids at times.
Rooms
8.0
The rooms were always clean and comfortable after returning from the beach. I did encounter an issue with the key card twice in two days, which was a minor inconvenience.
Service
9.0
The staff here truly goes above-and-beyond to make sure your Spring Break is unforgettable. From their helpfulness in securing seats to their attentiveness at activities, I felt well taken care of.
Location
7.0
Being nestled in a mini jungle, the resort offers a unique setting with stunning wildlife like monkeys and flamingos. However, guests with mobility challenges might find it difficult to navigate due to the terrain.
Dining
7.0
I found the dining options to be a mix of good quality buffets and upscale reservation-only venues. The iced and frozen coffee by the pool was a delightful treat.
Facilities
9.0
The resort boasts wonderful facilities, including pools and beach areas, enhancing the overall vacation experience.
William
United States,
April
2024
6.6/10
The hotel is a mixed bag with some great features but also a few drawbacks. The rooms, although near the beach, have an awful smell and are affected by daily construction work. The service has its ups and downs, recovering from past issues but still needing improvement in some areas. The location is beautiful with a variety of wildlife but also raises concerns about cleanliness. Dining is excellent in some restaurants but restricted in others, requiring reservations and a more formal dress code. Overall, a unique experience with both positives and negatives.
Rooms
5.0
The rooms are near the beach, but unfortunately, they have an awful smell and are disturbed by daily construction work.
Service
7.0
The service has recovered from past issues, and some staff members like Paola, Angie, and others are exceptional, but there are still areas that need improvement.
Location
8.0
The location by the beach is stunning and filled with wildlife, but concerns about cleanliness arise due to the presence of animals leaving marks around.
Dining
7.0
Dining options vary from excellent choices to limited selections that require reservations and a more formal dress code, impacting the overall experience.
Facilities
6.0
The facilities offer a unique experience with wildlife but raise concerns about cleanliness and sanitation.
Luis
United States,
April
2024
8.0/10
The hotel had some nice features like the glass refillable water bottles in the rooms and the daily towel animals, but there were also issues with the key cards and the need for some room upgrades. The hotel's location was beautiful with ponds and waterfalls, but it could be challenging to navigate for guests with mobility issues.
Rooms
7.0
The rooms were clean and were refreshed daily with cute towel animals on the bed. However, they could use some upgrades.
Service
9.0
The staff, including Gina and Alejandro, were extremely friendly and helpful during our stay.
Location
8.0
The hotel's surroundings were stunning with ponds, waterfalls, and tropical pools, but it might be difficult to navigate for guests with mobility challenges.
Dining
8.0
Facilities
8.0
The hotel facilities were impressive, well-maintained, and monitored for food safety.
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